We have outlined the standard Refund/Cancellation Policy for your convenience. However, please note that you can find the specific Refund/Cancellation Policy for each tour in the FAQs section and at the bottom of the trip details page.
Here are the details of the Refund/Cancellation Policy:
- If you request a refund or cancellation of the trip 4 days before the departure, you will be eligible for a 100% refund of the amount paid.
- If you request a refund or cancellation of the trip 3 days before the departure, you will be eligible for a 75% refund of the amount paid.
- If you request a refund or cancellation of the trip 2 days before the departure, you will be eligible for a 50% refund of the amount paid.
- If you request a refund or cancellation of the trip 1 day before the departure, you will be eligible for a 25% refund of the amount paid.
- If you request a refund or cancellation of the trip 20 hours before the departure, unfortunately, no refund will be provided.
Please keep in mind that these refund percentages are subject to change and may vary for specific tours. Therefore, we recommend checking the FAQs section and the trip details page for the most up-to-date Refund/Cancellation Policy.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Triisum Private Limited
Street #6, Sector H-9/1, National Incubation Center, Islamabad, Pakistan
Islamabad, Islamabad 44000
Pakistan
Phone: +92 340 6501445
hey@triisum.com